Did you know? Hyundai includes factory-scheduled maintenance for the first 3 years or 36,000 miles on eligible new vehicles from the 2020 through 2025 model years. This program is designed to simplify ownership for busy families in Dublin who rely on their vehicles for school drop-offs at local elementary schools and weekend trips to the park. By covering the essential services required during the first few years of ownership, the program helps ensure that your vehicle remains efficient and safe without the immediate burden of out-of-pocket costs for routine care.
When families ask about their first visit, our team explains that the multi-point inspection is often the most valuable part of the complimentary service because it identifies minor wear before it affects a daily commute. This proactive approach is a cornerstone of the 5-year / 60,000-mile New Vehicle Limited Warranty, providing a baseline of health for your engine and safety systems. To keep your vehicle performing at its peak, you can easily use our online service scheduling tool to find a time that fits your professional or family calendar.
The program applies to the original owner and covers specific intervals defined in the owner's manual. For those driving a 2025 model, the coverage specifically includes a total of four basic maintenance visits. If you have questions about whether your specific model qualifies or need to confirm your remaining balance of services, you can reach our team at (614) 782-1029 for immediate assistance.
Detailed Coverage of Oil Changes, Tire Rotations, and Multi-Point Inspections
The core of the maintenance program focuses on three essential services: oil and filter changes, tire rotations, and comprehensive inspections. For a vehicle like the 2026 Hyundai Tucson with its 2.5L I4 engine, regular oil changes are vital for maintaining the 26 city / 33 hwy MPG rating. We use Hyundai Recommended Oil and Hyundai Genuine Oil filters to ensure the internal components remain lubricated and free of debris. These genuine parts are engineered specifically for your powertrain, unlike generic alternatives that may not meet the same strict tolerances.
Tire rotations are equally important, especially for those navigating the urban layout of Columbus where frequent turns and stop-and-go traffic on Olentangy River Road can lead to uneven tread wear. By rotating the tires at every scheduled interval, our technicians help extend the life of your rubber and maintain optimal traction. During this time, we also perform a multi-point inspection. This involves a thorough check of fluid levels, belt tension, and hose integrity. If our technicians find that a wear item like a cabin air filter needs attention, our parts department stocks the exact components required to restore your vehicle to factory standards.
For owners of the 2026 Hyundai Santa Fe, maintaining the 4WD system requires consistent oversight of the drivetrain components. While the complimentary program covers the labor and parts for the oil change and rotation, the inspection serves as a diagnostic "health check" for the rest of the vehicle. Our technicians examine the brake linings and suspension parts, ensuring that the Forward Collision Avoidance Assistance and other safety suites have a solid mechanical foundation to operate correctly.
Time and Mileage Limits for New and Older Model Years
The transition between model years has brought significant changes to how maintenance is structured. For new 2025 model year vehicles, the program provides 3 years or 36,000 miles of coverage, which is limited to a total of four service visits. This change reflects a shift toward more streamlined service intervals. It is important to note that for 2026 models, such as the 2026 Hyundai Elantra, factory-sponsored complimentary maintenance has been discontinued. However, these vehicles still carry the industry-leading 10-year / 100,000-mile Powertrain Limited Warranty, which protects major components like the engine and transmission for the original owner.
Mileage and time limits are "whichever comes first" scenarios. If you reach 36,000 miles in two years, the coverage concludes at that point. Conversely, if you only drive 5,000 miles a year, the coverage will still expire three years from the original date of purchase. This timeframe is particularly relevant for those who have shorter commutes and may not hit high mileage quickly. Keeping track of these dates ensures you do not miss the opportunity to utilize the benefits included with your initial purchase or lease.
While the factory program has evolved, the commitment to long-term reliability remains. Owners of older 2020–2024 models may have different service counts or intervals based on the specific terms at their time of purchase. Regardless of the model year, staying within the recommended window—usually within 1,000 miles or one month of the designated service time—is necessary to keep the maintenance benefits active and ensure your vehicle history remains documented for future warranty claims.
Excluded Maintenance Items and Severe Driving Conditions
Understanding what is excluded from the program is just as important as knowing what is covered. Hyundai Complimentary Maintenance does not include "wear and tear" items. This means that components such as brake pads, windshield wiper blades, engine air filters, and cabin air filters are considered the owner's responsibility. Additionally, the program does not cover any repairs or services listed only as "inspect" in the owner's manual if those inspections lead to a required repair. For example, if an inspection reveals that a drive belt is cracked, the replacement of that belt would be a separate charge.
The "Normal Maintenance" schedule is what defines the complimentary intervals. However, many drivers in the central Ohio area actually fall under the "Severe Maintenance" category due to our climate and traffic patterns. Severe conditions include:
- Repeatedly driving short distances (less than 5 miles in normal temps or 10 miles in freezing temps).
- Driving in heavy stop-and-go traffic or extensive idling.
- Driving on roads where salt or other corrosive materials are used during the cold-winter months.
- Driving in extremely cold or hot temperatures.
Because we are in a salt-belt region, your vehicle is exposed to road salt that can accelerate corrosion on underbody components. While the complimentary program covers the standard intervals, our technicians may recommend more frequent oil changes or brake cleanings to combat these local environmental factors. These additional "severe" services are not covered by the complimentary plan but are essential for protecting your vehicle's longevity and performance.
Quick Answers Regarding Hyundai Service Coverage
Q: Are Hyundai Certified Pre-Owned (CPO) vehicles eligible for complimentary maintenance?
The factory-backed complimentary maintenance program is reserved exclusively for the original/first retail owners of new vehicles. CPO vehicles do not typically qualify for this specific program unless the vehicle was previously used as a dealer demonstrator and sold with the "new" designation. However, CPO vehicles still benefit from the remainder of the 5-year / 60,000-mile limited warranty and a separate CPO powertrain warranty.
Q: Does the program use synthetic oil for every service visit?
We use Hyundai Recommended Oil, which typically meets or exceeds synthetic blend or full synthetic standards depending on your specific engine's requirements. For example, turbocharged engines like those found in certain Santa Fe trims often require specific synthetic grades to maintain the 10-year / 100,000-mile Powertrain Limited Warranty. Our technicians always use the oil grade specified by the factory for your exact model.
Q: Can I still get free maintenance if I did my last oil change myself?
You can still use your remaining complimentary service visits at an authorized dealer even if you performed an interim oil change yourself. However, self-performed maintenance does not count as one of the "covered" visits, and you must maintain detailed records and receipts of your DIY work to ensure your New Vehicle Limited Warranty remains valid. We recommend having all scheduled services performed by our certified technicians to ensure a seamless service history.
Q: Are fluid top-offs included in the complimentary maintenance visits?
As part of the multi-point inspection included in the program, our technicians check all essential fluid levels, including coolant, brake fluid, and windshield washer fluid. While basic top-offs of these fluids are often handled during the inspection process to keep your vehicle safe, the program is primarily intended to cover the oil, filter, and tire rotation. Major fluid flushes or replacements are considered separate maintenance items.
Prices and MSRP referenced in this article are estimates for informational purposes only and do not constitute an offer to sell. See dealer for complete details. Fuel economy estimates shown may differ from official EPA ratings and should not be relied upon as a guarantee of actual vehicle performance.
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